Indian Gypsy and Outsourcing

INDIANGYPSY is an organization which has made its reputation in this field in a very short time as one of the best outsourcing partners. INDIANGYPSY stands for Innovation, Quality and Effective Delivery mode. It offers a wide range of services specifically designed for Travel related companies like Travel agencies and Tour operators. The services it offers vary in their nature.

THE OFFSHORE SERVICES PROVIDED BY INDIAN GYPSY:

Customer support services
The Customer service centre can be accessed 24hrs/ 7 days a week. It can be accessed by any medium of communication namely, e-mail, chat, and phone. The customer support centre is manned by people who are trained regularly and from the same industry.

Data Management and relationship centre
In the data management and relationship centre, the focus is on maintaining the highest level of accuracy in data entry operations. Since the company caters largely to tourism related countries, the services offered are:

Fare management
Fare analysis and uploading
Issuance of Reservation receipts and Exchange orders.
Invoice management and accounting.
MIS
After sales service
Management of amendments and cancellations.

• Employee IT help desk
Provision of a virtual help desk where you can get solutions to any technical problem is available to both users and clients.